Port Royal Ocean Resort | Owner Portal
15984
home,page-template,page-template-full_width,page-template-full_width-php,page,page-id-15984,ajax_fade,page_not_loaded,,qode-title-hidden,qode-theme-ver-10.1,wpb-js-composer js-comp-ver-5.0.1,vc_responsive

August 4th Board Meeting Video Posted

The August 4th Board Meeting Video has been posted into the news section owner portal. Please login to view.

Don’t miss the important message from the Owner Team below

Click Here to Login to the Owners Portal

Important Update from the Owner Team

This message was updated Monday, August 10th at 1:00 pm.

 

As you can imagine, these final weeks as we push towards re-opening have become increasingly intense. Your Board, team members, and contractors are doing all that we can to meet our deadlines and communicate as much as possible.

 

Recently, information has often changed rapidly. We recognize that may cause inconveniences for you too, and are doing our best to navigate that with you. We appreciate your patience and understanding as we work through this together.

 

Updates
For many questions, the most current information is shared each week in the email update from the Board of Directors. These are also posted in the Owner Portal at portroyalowners.com

 

Realtors
If you are a Realtor and would like to schedule a showing, please be patient with us as we are in the final stages of reconstruction and contractors need to proceed with as few interruptions as possible.

 

We hope that potential buyers understand how challenging disaster recovery is, and that the benefits of getting re-opened are worth a slight delay.

 

We will be able to accommodate property showings, based on availability. As with any peak season, Tuesdays and Wednesdays tend to have the most flexibility.

 

Other Options
If you have other concerns or urgent items, please reply to the weekly update email from the Board of Directors.

 

Please know that we understand how frustrating it is to have frequently changing timelines and information. Unfortunately, that seems to be the nature of disaster recovery. Thankfully, we’re nearing a significant milestone of improvement.

 

We appreciate your patience throughout this process.

 

Sincerely,

 

Mellissa Shackelford
Director of Finance & Owner Communications

Click Here to Login to the Owners Portal

WHAT IS IN THE PORTAL?

The Portal is an online area dedicated to owners. This secure site has your monthly unit statements, financial statements, reference documents, and regular updates on facilities projects. Watch this video for an overview and tour.

NEW OWNER COMMUNICATION SYSTEM

During the meetings, the team introduced our new Owner Communication System (OCS). Much like the Navis system has greatly assisted our reservations team, this system will allow us to better serve our owners. This system better reflects the team effort that is already in place to make sure your needs are met. It also allows for tracking to ensure that every request is followed up on.